Privacy Policy

1. Data Controller

Eye of Hours Media LTD ("Company," "we," "our") is the data controller responsible for your personal data. We are registered in England and Wales under company number 17112953, with our registered address at 128 City Road, London, EC1V 2NX.

For any data protection inquiries, contact us at admin@eyeofhours.media.

2. Data We Collect

We may collect the following categories of personal data:

Category	Examples	Source
Identity Data	Name, job title, company name	Contact forms, emails
Contact Data	Email address, phone number	Contact forms, emails
Technical Data	IP address, browser type, device info	Automatic collection via cookies
Usage Data	Pages visited, time on site, referral source	Analytics tools
Marketing Data	Communication preferences	Direct communication

3. How We Use Your Data

We process personal data for the following purposes:

• To respond to enquiries and provide our Services
• To manage client relationships and execute service agreements
• To improve our website and user experience
• To comply with legal and regulatory obligations
• To send marketing communications (only with your explicit consent)

4. Legal Basis for Processing

We process your personal data under the following legal bases as defined by the UK GDPR:

• Contractual necessity — to perform a contract with you or take pre-contractual steps at your request
• Legitimate interests — to operate and improve our business, provided this does not override your rights
• Consent — where you have given clear consent for marketing communications
• Legal obligation — to comply with applicable laws and regulations

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers who assist in delivering our Services (e.g., hosting, analytics, advertising platforms) under appropriate data processing agreements
• Professional advisors (legal, accounting) as required
• Regulatory authorities when required by law

6. International Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with Chapter V of the UK GDPR, including Standard Contractual Clauses or adequacy decisions.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for 24 months. Client engagement data is retained for 6 years following the end of the business relationship, in line with UK statutory requirements.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request rectification of inaccurate data
• Request erasure of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at admin@eyeofhours.media. We will respond within one calendar month.

9. Cookies

Our website uses cookies and similar technologies. For full details, please refer to our Cookie Policy.

10. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or destruction. These include encryption of data in transit (TLS/SSL), access controls, and regular security reviews.

11. Complaints

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.

13. Contact

Eye of Hours Media LTD
128 City Road, London, EC1V 2NX
Email: admin@eyeofhours.media